The Client Contact Center Specialist is responsible for providing support and assistance to existing clients, potential clients, and internal branch staff over the phone telephone and/or email. When responding to incoming phone calls and emails, the Client Contact Center Specialist must adhere to established Fremont Bank policies and procedures to effectively satisfy inquiries, diffuse situations, resolve problems, fulfill services requests through a single call resolution while upholding company policies and procedures. The Specialist is expected to deliver a Six Diamond Experience on every call to improve customer loyalty and foster a lifelong relationship. The Client Contact Call Center Department is a high-volume contact center, serving customers and the sales...
Under limited supervision, the Loan Servicing Operations Specialist – Non-Impounded is responsible for providing outstanding support to the Loan Servicing Department with respect to insurance for residential and consumer loans in accordance with specific instructions, policies, guidelines and procedures. The Specialist is to ensure timely updating of insurance information and tracking of expired insurance, subsequent force placement and monitoring for all residential and consumer loans.
The Senior Client Contact Center Specialist is responsible for providing support and assistance to existing clients, potential clients, and other parties who contact Fremont Bank by telephone and/or email, including other departments. When responding to incoming phone calls and emails, the Sr. Specialist must adhere to established Fremont Bank policies and procedures to effectively satisfy inquiries, diffuse situations, resolve problems, and fulfill services requests through a single call resolution while upholding company policies and procedures. The Sr. Specialist is the subject matter expert with extensive knowledge of all products and services with the ability to coach and train new associates within the department. In addition, the Sr. Specialist is expected...
The Senior Commercial Underwriter plays a key role in supporting the bank’s commercial lending decisions by performing high-quality credit analysis and underwriting complex commercial real estate (CRE) transactions. This individual ensures sound credit decisions while balancing risk and profitability in alignment with the bank’s credit policy, regulatory expectations, and community-focused mission.
The Universal Banker delivers world class service in accordance with Fremont Bank standards at every client interaction. The Universal Banker will sell or refer retail consumer and business products and services to prospective and existing clients, and develops and maintains internal partner relationships to maximize cross-sell. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position will spend a portion of time handle cash transactions
The Senior Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Sr. Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.
The primary responsibility of a Wealth Management Private Banker is to deliver high-touch client experience. This includes conducting comprehensive needs assessments, providing personalized financial advice, and actively developing new business opportunities with high-net-worth business and consumer clients. This individual will manage a portfolio of clients, recommend appropriate financial products, and ensure the delivery of tailored banking, credit/borrowing, and investment solutions aligned with each client’s goals. Additionally, they collaborate closely with Branch Managers and Associates, Financial Advisors, Commercial and Residential Loan Officers, and other partners to provide holistic financial advice and solutions.
The Personal Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.
Under the direction of branch management, the Senior Teller will perform a variety of duties related to all phases of cash handling, customer service, product knowledge, sales and telemarketing. The Senior Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank’s customer service standards.The Senior Teller must be willing to perform telemarketing calls and conduct outside sales when needed. Candidate must have knowledge in sales, customer service and cash handling. Associate must be a self-starter and efficient in time management. The Senior Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends.
The Personal Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.
The Universal Banker delivers world class service in accordance with Fremont Bank standards at every client interaction. The Universal Banker will sell or refer retail consumer and business products and services to prospective and existing clients, and develops and maintains internal partner relationships to maximize cross-sell. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position will spend a portion of time handle cash transactions
The Universal Banker delivers world class service in accordance with Fremont Bank standards at every client interaction. The Universal Banker will sell or refer retail consumer and business products and services to prospective and existing clients, and develops and maintains internal partner relationships to maximize cross-sell. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position will spend a portion of time handle cash transactions
The Platinum Services Specialist serves as the liaison between Private Banking, Diamond clients, and Fremont Bank to ensure unparalleled service to foster lifetime partnerships, provide innovative solutions and exceed client expectations for world class client experience. The Platinum Services Specialist will focus on high-touch clients, building and maintaining personal and business relationships to ensure our clients’ banking needs are met.
Under the direction of branch management, the Lead Teller will perform a variety of duties related to all phases of cash handling, operational tasks, transaction approvals, customer service, product knowledge, sales, and telemarketing. The Lead Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank’s customer service standards.The Lead Teller must be willing to perform telemarketing calls and conduct outside sales when needed. The Lead Teller must have knowledge of sales, customer service and cash handling. The Associate must be a self-starter and efficient in time management. The Lead Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends.
The Senior Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Sr. Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.
The Commercial Credit Analyst is responsible for analysis of financial information and legal entity documentation for the origination and renewal of small business loans processed through the bank’s small business credit scoring model, while presenting conclusions documented via high level loan credit memoranda. The Commercial Credit Analyst is a positive, motivated team player who works both individually and as part of a high performing team to assist in achieving the Commercial Lending Department’s objectives; on-time loan delivery, loan monitoring, and servicing internal and external customers with a high level of accuracy and service.
The Appraisal Administration Clerk will be responsible for appraisal administration support to internal customers and vendors (appraisers). Appraisal Administrative Clerk adheres to established Residential Appraisal Department and Fremont Bank policies and procedures to effectively satisfy inquiries, diffuse situations and resolve issues in a timely, professional manner. This includes calls and/or emails to clients and appraisers; updating reports; updating appraisal status; assigning appraisals; and review processing of appraisals. Selected individual must be familiar with PC, Microsoft Office, communicate and write effectively. Ability to work independently is a must.
The Platinum Services Specialist serves as the liaison between Private Banking, Diamond clients, and Fremont Bank to ensure unparalleled service to foster lifetime partnerships, provide innovative solutions and exceed client expectations for world class client experience. The Platinum Services Specialist will focus on high-touch clients, building and maintaining personal and business relationships to ensure our clients’ banking needs are met.
The Senior Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Sr. Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.
The Private Banking Sales Manager will collaborate with Private Banking Leadership to manage a team of Private Bankers in driving business growth and delivering Six Diamond Experience. This leadership role requires strong team management and leadership skills, strategic vision and a proven track record in sales performance. They will be responsible for coaching and motivating the team and developing business strategies that expand the private client base and market share.
The Sr. Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Sr. Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.