The Director of Learning and Development provides strategic leadership for the organization’s enterprise learning strategy, ensuring talent development efforts are aligned with business priorities, culture, and long-term growth. This role is responsible for setting the vision, governance, and standards for learning across the organization while partnering closely with senior leaders and key stakeholders.
The Director oversees the design, localized field rollout, and delivery of high-impact learning experiences, ensuring strong branch adoption and tangible performance gains across business units. Additionally, this role builds scalable frameworks, manages and optimizes the learning technology ecosystem to align with current...
Under the direction of branch management, the Senior Teller will perform a variety of duties related to all phases of cash handling, customer service, product knowledge, sales and telemarketing. The Senior Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank’s customer service standards.The Senior Teller must be willing to perform telemarketing calls and conduct outside sales when needed. Candidate must have knowledge in sales, customer service and cash handling. Associate must be a self-starter and efficient in time management. The Senior Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends.
The Universal Banker delivers world class service in accordance with Fremont Bank standards at every client interaction. The Universal Banker will sell or refer retail consumer and business products and services to prospective and existing clients, and develops and maintains internal partner relationships to maximize cross-sell. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position will spend a portion of time handle cash transactions
Under the direction of branch management, the Lead Teller will perform a variety of duties related to all phases of cash handling, operational tasks, transaction approvals, customer service, product knowledge, sales, and telemarketing. The Lead Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank’s customer service standards.The Lead Teller must be willing to perform telemarketing calls and conduct outside sales when needed. The Lead Teller must have knowledge of sales, customer service and cash handling. The Associate must be a self-starter and efficient in time management. The Lead Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends.
SVP, Business Technology and Solutions is a strategic leadership role responsible for overseeing the successful delivery of enterprise-wide technology initiatives, solutions, and services. This role will lead cross-functional teams to ensure alignment between business objectives and technology execution, driving innovation, operational excellence, and customer satisfaction. The Business Technology Innovation & Solutions Delivery leader acts as a crucial link between the business (e.g., lending departments, wealth management, operations) and digital technology. S/he is responsible for ensuring that the bank's technological solutions effectively enable the strategic objectives of the business and aligned to bank and business unit’s performance...
The Legal Research Processor supports the organization’s legal and regulatory obligations by managing legal process workflows, levy administration, and operational reporting activities. This role is responsible for processing legal documents and correspondence, coordinating levy payments and communications with government agencies, and responding to internal legal inquiries with accuracy and professionalism. The position works closely with the Legal Administrator and Associate General Counsel to ensure compliance with applicable laws, court orders, and regulatory timelines, and reporting. The incumbent performs duties consistent with the essential functions and level of responsibility of the position, contributing to the efficient and compliant operation of...
The Administrative Assistant – Investment Services performs a wide variety of administrative support duties for the Wealth Management Operations Manager, Assistant Manager Investment Services and Vice President. Position entails heavy phones, customer contact and other support functions. Deals with confidential and sensitive documentation regarding client accounts. Interacts with bank associates, various personnel for the Broker Dealer insurance companies and department vendors. Handles questions and paperwork from clients and Financioal Advisors, is the key person for uploading documents into the Broker Dealer system. Prepares various reports for the Operations Manager and Vice President. Performs other duties and assignments as needed.
The Client Contact Center Personal Banker will be responsible for making a high volume of outbound calls on a daily basis to cold leads, prospects and existing clients to introduce new products and services, schedule appointments, and generate leads to drive new account growth, deepening existing client relationships, and grow deposits for the Client Contact Center. The Personal Banker is expected to provide accurate and courteous responses to internal and external client inquiries. In addition, the Personal Banker is required to deliver a Six Diamond Experience on every call to improve customer loyalty and foster a lifelong relationship. The Client Contact Call Center Department is a high-volume contact center serving customers and the sales team.
The Residential Appraiser is responsible for determining the market value of residential properties. The candidate will be expected to inspect one to four family residential properties and complete USPAP compliant residential appraisals at any transaction amount for the Bank. They should be a market expert in their geographical area of coverage and skilled at utilizing industry recognized appraisal tools and techniques on a daily basis.
The Client Contact Center Specialist is responsible for providing support and assistance to existing clients, potential clients, and internal branch staff over the phone telephone and/or email. When responding to incoming phone calls and emails, the Client Contact Center Specialist must adhere to established Fremont Bank policies and procedures to effectively satisfy inquiries, diffuse situations, resolve problems, fulfill services requests through a single call resolution while upholding company policies and procedures. The Specialist is expected to deliver a Six Diamond Experience on every call to improve customer loyalty and foster a lifelong relationship. The Client Contact Call Center Department is a high-volume contact center, serving customers and the sales...
The Assistant Branch Manager delivers excellent service in accordance with Fremont Bank standards at every client interaction. The Assistant Branch Manager will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Client acquisition efforts may require time performing outside business development activities. Additionally, the Assistant Branch Manager is responsible for supporting branch management by running day-to-day branch operations, sales, coaching, training, and...
The Universal Banker delivers world class service in accordance with Fremont Bank standards at every client interaction. The Universal Banker will sell or refer retail consumer and business products and services to prospective and existing clients, and develops and maintains internal partner relationships to maximize cross-sell. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position will spend a portion of time handle cash transactions
The Sr. Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Sr. Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.
The primary responsibility of a Wealth Management Private Banker is to deliver high-touch client experience. This includes conducting comprehensive needs assessments, providing personalized financial advice, and actively developing new business opportunities with high-net-worth business and consumer clients. This individual will manage a portfolio of clients, recommend appropriate financial products, and ensure the delivery of tailored banking, credit/borrowing, and investment solutions aligned with each client’s goals. Additionally, they collaborate closely with Branch Managers and Associates, Financial Advisors, Commercial and Residential Loan Officers, and other partners to provide holistic financial advice and solutions.
The Construction Loan Underwriter evaluates and underwrites new construction loans, and extension requests for the existing loan portfolio. Works with Commercial Relationship Managers (CRMs) to complete an initial project analysis, loan sources and uses and assists in overall structuring of construction loans. Collects, reviews and analyzes financial data including borrowers’ tax returns and financial statements, as well as data supporting a given construction project. Prepares quality narrative presentations within the Bank’s loan underwriting system and presents it to management and loan committees. Visits construction sites, documents on-going project progress, and reviews construction draws as needed.
The Sr. Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Sr. Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.
The Sr. Relationship Banker delivers world-class service in accordance with Fremont Bank standards at every client interaction. The Sr. Relationship Banker will recommend or refer retail consumer and business products and services to prospective and existing clients and develop and maintain internal partner relationships to maximize relationship expansion. This position achieves sales standards through outbound calling, outside prospecting and expanding relationships with existing clients in the branch. Based on branch needs, this position may spend a portion of time handling cash transactions.